Privacy Policy

The Wash Experts LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our website or services.

Information We Collect

• Contact details you provide: name, phone number, email address, and service or property address.
• Project details you submit through our quote forms.
• Limited technical data automatically collected when you visit our site, such as browser type, device, and pages viewed, via cookies and similar technologies.

How We Use Your Information

• To respond to quote and contact requests.
• To schedule, perform, and follow up on services you request.
• To send you service-related messages (appointment confirmations, scheduling, and updates).
• With your explicit consent, to send occasional promotional offers.
• To improve our website and services.

SMS / Mobile Messaging

By providing your phone number and opting in, you consent to receive text messages from The Wash Experts LLC related to your service requests, appointments, and — if you separately opt in — promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Service Providers

We use trusted service providers solely to operate our business — including a CRM and messaging platform (HighLevel), an SMS delivery provider, an email delivery provider, and website analytics. These providers process information only as needed to provide their services to us and are bound by confidentiality obligations. SMS opt-in data and consent are never shared with third parties.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may opt out of text messages by replying STOP, and opt out of marketing emails using the unsubscribe link.

Cookies

We use cookies to operate the site and understand usage. You can disable cookies in your browser settings.

Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The effective date above reflects the most recent revision.

Contact Us